Voice Com - Austin, Texas

AndrewJBushard

I got a Boost phone for Christmas and the value rocks; it cost little. So far I love the phone. I love the monthly charge of $15 for 2 GB; a lot better than paying $60 to Cricket every month. Unfortunately, though the internet works, outbound calls don't work. The guy here said he couldnt help me as I would have to pay an activation fee (my family member already paid that as part of the gift). This guy told me "go back where you bought the phone." That location is out of the way and this location is not.

Jessica Albert

When my daughter came home with a MacBook that she dropped and the top was both dented and shattered, John at Voicecom provided a great repair at a great price. They were fast and I added a change to a solid state drive because again the price and availability to do so quickly was exceptional. They seem very responsive and good at communicating…as well as fair in pricing.

Zac Holland

I asked for $95 to be added to my account. They told me it would be $96. Fine. Except when I look at the receipt when I get home, I see $80 has been added to my account along with a $3 convenience fee. The "total sale" line says $83. Okay, so where did my other $13 go? I wish I had an answer other than "The sales clerk's pocket, duh." He tried to tell me I was charged a $3 convenience fee for each $40 payment (I only made 1 payment), he then tried to say I got charged $5 tax on each $40 payment as well. Presumably, that means two charges of $48 that WOULD add up to $96. The only problem is, why am I getting charged two separate convenience fees, when I only made 1 payment? And the sales tax on $80 is only $6.40. And, most importantly, why are none of these charges reflected on my receipt? He could never give me a straight answer. Go to literally ANY other Boost store. Unless you want this jackass to steal your money too.

Joseph avery

I rarely ever write reviews, but this place deserves the perfect one. Especially John! He saved my phone, laptop, and tablet from near death without losing any of my personal and private files, photos, documents, etc. I have also recommended a friend of mine to fix her broken USB, which had very important data, at voicecom. My friend was in tears because she did not save any of these files anywhere else except in that physically damaged USB. Well, guess what? The USB was not saved, but all the files were retrieved perfectly with no harm done ! All thanks to John and his great co-workers. I will recommend anyone to this place because these people are friendly, professional, and offer the greatest tech customer service I have ever seen.

Ben Jewell

This guy was extremely rude. Tried to charge me 2x what the price of the repair should cost. Please do yourself a favor and go to iPhone repair one block down the street. I am truly surprised this place is still in business.

Kevin Kirkendall

First I was told they don't quote cell phone repair estimates over the phone, have to come in. I went in and they said they can't give me an estimate since it is a mobile 3rd party and asked me what other places were estimating. Had to go to another repair place. Very shady place. I thought this lack of information and service only happened in other countries.

Marina H. (Hair Artistry Salon)

John is very informed about the product lines and helped me to get the
right service for my needs, he also helped me with my computer, which was sitting
on my desk being useless, after he fixed it in a timely manner , I can use my computer ..than you for your great service

Johanna Victoria